F.A.Q.

WHAT YOU NEED TO KNOW

HOW SHOULD I PREPARE FOR CLASS?


To get the most out of your class, plan to arrive about 10-15 minutes prior to your class start time. New clients are never allowed to enter once class has begun. If you are not signed in 5 minutes before your class, your spot may be released to someone on the waitlist. If you are late to a class, there is a late cancel fee that will be assessed, $15 or the loss of a class if it is class package. No Show's will be a $25 fee or the loss of a class if it is an active class package.




WHAT TO BRING


Grippy Socks are required in all of our classes. You can bring your own or buy a pair at the studio. TRX FLEXX, Knockout XX and Bootcamp XX classes require tennis shoes. Water bottles are recommended. We offer a free towel service for your comfort.




CANCELLING


If you need to drop a class, your account will be credited the full amount you paid. This credit will be automatically applied towards your next booking. Just be sure to cancel at least 12 hours before class, otherwise no credit or package uses will be returned. If you’re on an Unlimited option you will be charged a $15 late cancel fee and no shows are $25 fees if cancellations are made within 12 hours of the class start time. For Private Sessions we require 24 hour notice to cancel or reschedule or you lose your session.




AMENITIES


  • We have coded keypad lockers so you can keep your belongings, including your phone, safe while you're in class.
  • Hair dryers, brushes, lotion, q-tips and spray deodorant are all available in our women's locker room. Our large shower is stocked with shampoo, conditioner and body wash as well as shower towels.
  • Free terry cloth studio towels





HOW DO I GET STARTED?

Questions, Just Ask!

FLEXX STUDIOS BURLINGAME

HOURS OF OPERATION:

Monday - Thursday: 5:30am - 2pm & 5pm - 8:30pm
Friday: 5:30am - 1pm & 4:15pm - 5:45pm
Saturday: 6:30am - 1pm
Sunday: 7:30am - 1pm

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COPYRIGHT C 2020 FLEXX STUDIOS, LLC. ALL RIGHTS RESERVED